Terms of Use

TERMS OF USE  

Last Updated: April 1, 2025  

PLEASE READ THESE TERMS OF USE, OUR PRIVACY NOTICE, LEGAL DISCLAIMER NOTICE, AND ALL OTHER OOLA BOWLS® POLICIES CAREFULLY. THESE ARE LEGALLY BINDING DOCUMENTS THAT GOVERN YOUR ACCESS TO AND USE OF THE OOLA BOWLS® WEBSITE AND MAY AFFECT YOUR RIGHTS AND OBLIGATIONS.  

BY ACCEPTING THESE TERMS YOU ARE AGREEING TO THE WAIVER OF CERTAIN RIGHTS THAT YOU WOULD OTHERWISE BE AVAILABLE TO YOU UNDER LAW IN CONNECTION WITH ANY DISPUTE RELATED TO YOUR USE OF THE SITE INCLUDING, WITHOUT LIMITATION: (1) YOUR AGREEMENT TO SUBMIT SUCH DISPUTE TO MANDATORY ARBITRATION (RATHER THAN HAVING THE ABILITY PROCEED IN COURT); (2) YOUR AGREEMENT NOT TO PROCEED WITH INDIVIDUALLY OR OTHERWISE PARTICIPATE IN A CLASS ACTION AGAINST OOLA BOWLS®; AND (3) YOUR WAIVER OF THE RIGHT TO A JURY TRIAL.  

ACCEPTANCE OF TERMS:  

By accessing or using the Internet site located at www.oolabowls.com  or any of our mobile sites and applications (collectively the “Site”), any services provided in connection with the Site, applications and software provided online through or in connection with the service, including through a mobile device (collectively, the “Service”), you signify that you have read, understood, and agree to be bound by these Terms of Use, as they may be updated or amended by Oola Bowls® from time to time in its sole discretion. By accessing using the Service, whether as a registered user or otherwise, you agree to the terms and conditions of these Terms of Use. If you do not agree to any of these Terms of Use, you may not use or access the Site. By using or accessing the Site or Service you represent that you are legally able to enter into the agreement represented by these Terms of Use.  

MODIFICATIONS:  

Oola Bowls® may at any time or from time to time, in its sole and absolute discretion and without notice, (a) revise these Terms of Use; (b) modify the Site and/or the Service, in whole or in part (including any product prices and accepted payment methods; and (c) discontinue the Site and/or Service, in whole or in part. Oola Bowls® shall post any revision to these Terms of Use to the Site, and the revision shall be effective immediately on such posting. You agree to review these Terms of Use and other online policies posted on the Site periodically to be aware of any revisions. You agree that, by continuing to use or access the Site or Service following notice of any revision, you shall abide by any such revision.  

PRIVACY NOTICE:  

Oola Bowls® respects your privacy. Please refer to our Privacy Notice for information on how Oola Bowls® collects, uses, and discloses personally identifiable information from our users and visitors to the Site and your choices concerning the same.  

MAILING LISTS:  

You may be asked to provide your email address to access or use certain elements of our Site or services.  

By providing Oola Bowls® with your email address, you consent to our use of the email address to send you Service-related notices, including, among other things, notices required by law, in lieu of postal mail. Oola Bowls® may also use your email address to send you other messages, including changes to Service features, marketing messages, and special offers. If you do not want to receive such email messages, you may opt out by clicking on the “unsubscribe” link at the bottom of the email, sending Oola Bowls® an email at help@oolabowls.com by sending mail to the following address: OOLA BOWLS Attn: Legal Dept., 108 Foxshire Drive, Suite 1, Lancaster, PA 17601. Please note that opting out may prevent you from receiving email messages regarding updates, improvements, or special offers.  

RESTRICTIONS:  

Oola Bowls® imposes certain restrictions on your permissible use of the Site and the Service. You are prohibited from violating or attempting to violate any security features of the Site or Service, including, without limitation: (a) accessing content or data not intended for you, or logging onto a server or account that you are not authorized to access; (b) attempting to probe, scan, or test the vulnerability of the Service, the Site, or any associated system or network, or to breach security or authentication measures without proper authorization; (c) interfering or attempting to interfere with service to any user, host, or network, including, without limitation, by means of submitting a virus to the Site or Service, overloading, “flooding,” “spamming,” “mail bombing,” or “crashing;” (d) using the Site or Service to send unsolicited e-mail, including, without limitation, promotions, or advertisements for products or services; (e) forging any TCP/IP packet header or any part of the header information in any e-mail or in any posting using the Service; or (f) attempting to modify, reverse-engineer, decompile, disassemble, or otherwise reduce or attempt to reduce to a human-perceivable form any of the source code used by Oola Bowls® in providing the Site or Service. Any violation of system or network security may subject you to civil and/or criminal liability. You may not use the account, username, or password of someone else at any time. You agree not to use or launch any automated system, including without limitation, “robots,” “spiders,” “offline readers,” etc., that accesses the Service in a manner that sends more request messages to Oola Bowls® servers than a human can reasonably produce in the same period of time by using a conventional on-line web browser. Illegal and/or unauthorized use of the Service, including collecting and/or harvesting personally identifiable information, including usernames and/or email addresses of Members, by electronic or other means for the purpose of sending spam, unsolicited email or unauthorized framing of or linking to the website is prohibited. You agree not to use any portion of the Service as a destination linked from any unsolicited bulk messages or unsolicited commercial messages. Appropriate legal action will be taken for any illegal or unauthorized use of the Service. If Oola Bowls® believes that you have violated any of these Terms of Use, furnished by Oola Bowls® with false or misleading information, or interfered with use of the Site or the Service by others.  

TERMINATION:  

Notwithstanding anything to the contrary in these Terms and/or any of our Policies, Oola Bowls® reserves the right, without notice, without liability to you and in Oola Bowls® sole discretion, to terminate any of your rights under these Terms of Use (including, without limitation your right to use our Site or Service and to block or prevent your access to and use of our Site or Service) for any or no reason.  

INTELLECTUAL PROPERTY; LIMITED LICENSE:  

You acknowledge that the Site, Services, and all Site Content and other materials, including, but not limited to, Oola Bowls® logo and all designs, text, graphics, pictures, information, data, software and the selection and arrangement thereof (collectively, the “Site Materials”) are the proprietary property of Oola Bowls® or its licensors and are protected by US and International copyright, trademark and/or other intellectual property laws. You further acknowledge and agree that any feedback, comments, ideas, improvements, or suggestions (collectively, “Suggestions”) provided by you to Oola Bowls® with respect to the Site, Services or any portion thereof will remain the sole and exclusive property of Oola Bowls® and that Oola Bowls® will be free to use, copy, modify, publish, or redistribute such Suggestions for any purpose and in any way without any credit or compensation to you.  

If you agree to all the terms and conditions of these Terms of Use, you are granted a limited, non-sublicensable, non-transferable license to access and use the Site, Services and Site Materials. This license is subject to these Terms of Use and does not include: (i) any resale or commercial use of the Site, Services, or the Site Materials therein; (ii) the distribution, public performance or public display of any Site Materials; (iii) modifying or otherwise making any derivative uses of the Site, Services, and the Site Materials (or any portion thereof); (iv) use of any data mining, robots or similar data gathering or extraction methods; (v) downloading (other than the page caching) any portion of the Site, Services, the Site Materials or any information contained therein, except as expressly permitted in these Terms of Use; or (vi) any use of the Site, Services, or the Site Materials other than for its intended purpose. Any use of the Site, Services, or the Site Materials other than as specifically authorized in these Terms of Use, without our prior written permission, is strictly prohibited and will terminate the license granted in these Terms of Use. Such unauthorized use may also violate applicable laws including, but not limited to, copyright, trademark and/or other intellectual property laws and applicable communications regulations and statutes. Unless explicitly stated herein, nothing in these Terms of Use will be construed as conferring any license to intellectual property rights, whether by estoppel, implication or otherwise. This license is revocable at any time, at Oola Bowls® sole and absolute discretion.  

TRADEMARKS:  

You acknowledge and agree that all trademarks, trade names, service marks and other Oola Bowls® logos, brand features, and product and Service names (collectively the “Oola Bowls Marks”) are trademarks and the property of Oola Bowls®. You agree not to display or use the Oola Bowls Marks in any manner without Oola Bowls® express prior written permission. Nothing herein should be understood as granting you a license to use any of the Oola Bowls Marks.  

THIRD-PARTY CONTENT:  

Oola Bowls® may occasionally provide links to third-party sites on the Site. The linked sites are not under the control of Oola Bowls® and Oola Bowls® is not responsible for the contents of any linked site or any link contained in a linked site, or any changes or updates to such linked sites. Oola Bowls® is not responsible for webcasting or any other form of transmission received from any linked site. Oola Bowls® is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by Oola Bowls® of any linked site.  

NO WARRANTIES; LIABILITY LIMITATION:  

UNLESS OTHERWISE EXPRESSLY SET FORTH IN WRITING, THE SITE, SERVICE, AND/OR ANY SITE CONTENT INCLUDED IN OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THE SITE (COLLECTIVELY, “SITE SERVICES”) ARE PROVIDED TO YOU “AS IS” WITHOUT ANY REPRESENTATIONS OR WARRANTIES OR CONDITIONS OF ANY KIND. OOLA BOWLS DOES NOT WARRANT THAT ANY SITE SERVICES ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. ANY CONTENT DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF THE SERVICE IS DOWNLOADED AT YOUR OWN RISK AND YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM SUCH DOWNLOAD. OOLA BOWLS MAKES NO REPRESENTATIONS OR WARRANTIES WITH RESPECT TO THE AVAILABILITY, RELIABILITY OR SECURITY OF ANY SITE SERVICES. UNLESS OTHERWISE EXPRESSLY SET FORTH IN WRITING, OOLA BOWLS DISCLAIMS ANY AND ALL OTHER WARRANTIES AND REPRESENTATIONS (EXPRESS OR IMPLIED, ORAL OR WRITTEN) WITH RESPECT TO ALL SITE SERVICES WHETHER ALLEGED TO ARISE BY OPERATION OF LAW, BY REASON OF CUSTOM OR USAGE IN THE TRADE, BY COURSE OF DEALING OR OTHERWISE INCLUDING: (I) ANY AND ALL WARRANTIES OF MERCHANTABILITY; (II) ANY AND ALL WARRANTIES OF FITNESS OR SUITABILITY FOR ANY PURPOSE (WHETHER OR NOT KNOWN, HAVE REASON TO KNOW, HAVE BEEN ADVISED, OR ARE OTHERWISE AWARE OF ANY SUCH PURPOSE); AND (III) ANY AND ALL WARRANTIES OF NONINFRINGEMENT OR CONDITION OF TITLE.  

THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL OOLA BOWLS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY IMPROPER OR INCORRECT USE OF THE INFORMATION OR SERVICES ON THE SITE AND ASSUME NO RESPONSIBILITY FOR ANYONE’S USE OF THE INFORMATION OR SERVICES, LOSS OF REVENUE, LOSS OF PROFITS OR ANY SPECIAL, INDIRECT, INCIDENTAL, EXEMPLARY OR CONSEQUENTIAL DAMAGES OF ANY KIND ARISING OUT OF OR IN CONNECTION WITH THE SITE, SERVICES, AND/OR YOUR CONDUCT OR THE CONDUCT OF ANY THIRD PARTIES, INCLUDING, BUT NOT LIMITED TO, BODILY INJURY, EMOTIONAL DISTRESS, ANY OTHER DAMAGES AS A RESULT OF CONTACT WITH THIRD PARTIES AND/OR ANY DAMAGES CAUSED BY OR RESULTING FROM RELIANCE BY USER ON ANY INFORMATION OBTAINED VIA THE SITE SERVICES OR THAT MAY RESULT FROM MISTAKES, OMISSIONS, INTERRUPTIONS, DEFECTS, VIRUSES, DELAYS IN OPERATION OR UNAUTHORIZED ACCESS TO THE SITE, INFORMATION, AND/OR SERVICES, REGARDLESS OF THE FORM OF ACTION, WHETHER IN CONTRACT, TORT, STRICT LIABILITY OR OTHERWISE, EVEN IF OOLA BOWLS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR IS AWARE OF THE POSSIBILITY OF SUCH DAMAGES.  

IN NO EVENT SHALL OOLA BOWLS, ITS AFFILIATE ENTITIES, OFFICERS, DIRECTORS, EMPLOYERS, AGENTS OR LICENSORS BE LIABLE TO YOU FOR ANY CLAIMS, PROCEEDINGS LIABILITIES, OBLIGATIONS, DAMAGES, LOSSES OR COSTS IN AN AMOUNT EXCEEDING $1000.00 USD.  

THIS DISCLAIMER OF LIABILITY APPLIES TO ANY DAMAGES OR INJURY WHICH MAY BE PERCEIVED BY YOU, TO BE CAUSED BY THE INFORMATION OR SERVICES ON THE SITE, OR BY USING THE SITE.  

INDEMNIFICATION:  

You agree, at your sole expense, to defend, indemnify and hold Oola Bowls®, its affiliates, directors, officers, employees, agents, independent contractors, service providers and consultants, and their respective directors, employees and agents, harmless from and against any and all actual or threatened suits, actions, proceedings, at law or in equity, claims, damages, payments, deficiencies, fines, judgments, settlements, liabilities, losses, costs and expenses, including, but not limited to, reasonable attorney fees, costs, penalties, interest and disbursements caused by, arising out of, resulting from, attributable to or in any way incidental to: (i) your use of the Site, Services, and/or Site Materials; (ii) your conduct; (iii) your violation of these Terms of Use or any other Oola Bowls® policy or applicable law and/or regulation; or (iv) your violation of the rights of any third party.  

MOBILE USE:  

By registering your mobile device on our mobile site(s) or application(s) or providing Oola Bowls® with your mobile phone number, you consent to our use of your mobile number to send you SMS-based communications to the registered mobile device. To opt-out of receiving these SMS-based communications, follow the instructions in the body of the SMS message. In the event you elect to opt-out of such SMS-based communications, you may receive an additional message from the Service confirming your election. Oola Bowls® does not warrant that the text messaging service will be uninterrupted or error free. Oola Bowls® does its best to ensure that the Site is accessible through as many mobile device platforms as possible. However, Oola Bowls® cannot and does not guarantee that our Site will be accessible through your mobile device.  

GOVERNING LAW/ARBITRATION:  

You and Oola Bowls® (each individually a “Party” and collectively the “Parties”) agree that any dispute relating to these Terms of Use or the use of the Site will be resolved solely by the means set forth in this section. If any such dispute arises, you agree to first contact Oola Bowls® directly and the Parties agree to make a good faith effort to resolve the dispute. If the matter remains unresolved for sixty (60) days after your initial contact with Oola Bowls® regarding the dispute, the matter will be submitted to binding arbitration under the rules of the American Arbitration Association. Any such arbitration will be conducted in Lancaster County, Pennsylvania, USA. The arbitrator(s) involved in settling any such dispute will have authority to grant specific performance and to allocate the costs of arbitration between the Parties as the arbitrator(s) deems equitable. Any such judgments rendered by the arbitrator(s) may be entered in any court having jurisdiction or application may be made to such court for judicial acceptance of any award and an order of enforcement, as the case may be.  

BY AGREEING TO THESE TERMS OF USE, YOU HEREBY IRREVOCABLY WAIVE ANY RIGHT YOU MAY HAVE TO A COURT TO A COURT TRIAL (OTHER THAN SMALL CLAIMS COURT AS PROVIDED IN THIS SECTION).  

CLASS ACTION WAIVER:  

Any dispute resolution proceedings, whether in arbitration or court, will be conducted only on an individual basis and not in a class or representative action or as a named or unnamed member in a class, consolidated, representative or private attorney general legal action. Your access and continued use of the Site or Service signifies your explicit consent to this waiver.  

BY AGREEING TO THESE TERMS OF USE, YOU HEREBY IRREVOCABLY WAIVE ANY RIGHT YOU MAY HAVE TO JOIN A CLASS ACTION SUIT AGAINST OOLA BOWLS.  

SEVERABILITY; WAIVER:  

If a court of competent jurisdiction deems any provision of these Terms invalid, the invalidity of such provision will not affect the validity of the remaining provisions of the Terms, which will remain in full force and effect. Oola Bowls® failure to strictly enforce any provision of our Terms and/or Policies will not constitute a waiver of any such provision.  

CALIFORNIA USER NOTICE:  

Under California Civil Code Section 1789.3, California website users are entitled to the following specific consumer rights notice: The Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs may be contacted in writing at 1625 N. Market Blvd., Suite S-202, Sacramento, California 95834, or by telephone at (800) 952-5210.  

CLAIMS OF COPYRIGHT INFRINGEMENT:  

If you believe that anything made available via the Site infringes upon any copyright which you own or control, you may file a notification of such infringement with Oola Bowls® Designated Agent as set forth below.  

For your complaint to be valid under the DMCA, you must provide the following information when providing notice of the claimed copyright infringement:  

a) A physical or electronic signature of a person authorized to act on behalf of the copyright owner; 

b) Identification of the copyrighted work claimed to have been infringed; 

c) Identification of the material that is claimed to be infringing or to be the subject of the infringing activity and that is to be removed or access to which is to be disabled as well as information reasonably sufficient to permit Oola Bowls® to locate the material;  

d) Information reasonably sufficient to permit the service provider to contact the complaining party, such as an address, telephone number, and, if available, an electronic mail address; 

e) A statement that the complaining party has a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or law; and 

f) A statement that the information in the notification is accurate, and under penalty of perjury, that the complaining party is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed. 

For more details on the information required for valid notification, see 17 U.S.C. 512(c) (3). You should be aware that, under the DCMA, claimants who make misrepresentations concerning copyright infringement may be liable for damages incurred as a result of the removal or blocking of the material, court costs, and attorney’s fees.  

If a notice of copyright infringement has been filed against you, you may file a counter notification with Oola Bowls® designated agent at the address listed below. Such counter notification must contain the following information:  

a) physical or electronic signature; 

b) Identification of the material that has been removed or to which access has been disabled and the location at which the material appeared before it was removed or access to it was disabled; 

c) A statement under penalty of perjury that the Member has a good faith belief that the material was removed or disabled because of mistake or misidentification; and  

d) Your name, address, and telephone number, and a statement that you consent to the jurisdiction of the federal district court for the federal district in which you are located, and that you will accept service of process from the complainant. 

If Oola Bowls® receives a valid counter notification, the DMCA provides that the removed material will be restored, or access re-enabled.  

Contact for DMCA complaints:  

Email – help@oolabowls.com  

COPYRIGHT:  

All contents of Site or Service are: Copyright © 2025 Oola Bowls Franchising, LLC and its affiliates, 108 Foxshire Drive, Lancaster, PA 17601, USA. All rights reserved.  

CONTACT INFORMATION:  

If you have any questions about these Terms of Use or anything else, please contact Oola Bowls® at help@oolabowls.com.  

Oola Bowls 

Attn: Legal Department  
108 Foxshire Drive, Suite 1  
Lancaster, PA 17601  
USA